更新于 2月24日

數(shù)字化平臺運營專員

面議
  • 廈門翔安區(qū)
  • 3-5年
  • 本科
  • 全職
  • 招1人

雇員點評標簽

  • 工作環(huán)境好
  • 同事很nice
  • 團隊執(zhí)行強

職位描述


At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.


In this role, you will have the opportunity to implement the operating model to facilitate efficient and effective operations of the Digital Platform team and its interactions with different stakeholders. Each day, you will deploy and maintain the digital platform components, including integration, testing, and supporting. You will also showcase your expertise by monitoring applications and services deployed in production and act on issues to ensure Service Level Agreements are met.

● Managing urgencies coming from customers and ABB representatives
● Analyzing, troubleshooting and managing reported incidents
● Delivery value to customers fastest as possible, keeping customer satisfaction as priority
● Handling the day-to-day operations, escalate cases as needed
● Reporting issues and feedback to other Agile Teams to improve products quality and customer experience
● Creating and identify Knowledge Base articles to improve the products documentation


● You enjoy working in an Agile organization
● Proven experience in in problem solving
● Possess a knowledge of incident management tools
● Experience in troubleshooting complex setups remotely
● You worked with industrial communication protocols (Modbus, but not limited to it)
● You have basic knowledge of Linux based IoT devices connected to cloud platform hosted on Huawei
● You are at ease communicating in English


We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory


Benefits

工作地點

ABB工業(yè)中心

職位發(fā)布者

彭女士/Recuriter

當前在線
立即溝通
公司LogoABB
ABB(ABBN: SIX Swiss Ex)是全球技術領導企業(yè),為數(shù)字化行業(yè)提供全面的產(chǎn)品、服務與解決方案?;诔^130年的創(chuàng)新歷史,ABB成為以客戶為中心的數(shù)字化行業(yè)領軍者,擁有全球領先的四大業(yè)務——電氣、工業(yè)自動化、運動控制、機器人及離散自動化,以及通用的ABB Ability?數(shù)字化平臺。ABB集團業(yè)務遍布全球100多個國家和地區(qū),雇員達14.7萬。ABB在中國擁有研發(fā)、制造、銷售和工程服務等全方位的業(yè)務活動,40家本地企業(yè),1.8萬名員工遍布于142個城市,線上和線下渠道覆蓋全國300多個城市。ABB is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics& Discrete Automation, supported by its common ABB Ability? digital platform. ABB operates in more than 100 countries with about 147,000 employees. ABB has a full range of business activities in China, including R&D, manufacturing, sales and services, with 18,000 employees located in 142 cities, 40 local companies, and online and offline channels across over 300 cities.
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