職位概述 (Position Summary):
作為大客戶部的成員，你將專注于管理和維護(hù)年銷售額超過30萬歐元的關(guān)鍵大客戶。你將提供高級別的客戶服務(wù)，確保這些大客戶的需求得到優(yōu)先滿足，并推動與這些大客戶的長期合作。此職位要求出色的戰(zhàn)略思維、高層溝通能力，以及在復(fù)雜環(huán)境中解決問題的能力。

As a key account manager in the Major Accounts Department, you will focus on managing and maintaining key accounts with annual sales exceeding €300,000. You will provide high-level customer service to ensure these major clients' needs are prioritized and foster long-term cooperation. This role requires excellent strategic thinking, high-level communication skills, and the ability to solve problems in complex environments.

主要職責(zé) (Key Responsibilities):

· 大客戶管理：負(fù)責(zé)管理和維護(hù)年銷售額超過30萬歐元的大客戶賬戶，確?？蛻魸M意度和合作關(guān)系的穩(wěn)定。
Manage and maintain key accounts with annual sales exceeding €300,000, ensuring client satisfaction and stable cooperation.

· 客戶關(guān)系建設(shè)：與大客戶建立深厚的合作關(guān)系，深入了解其業(yè)務(wù)需求和戰(zhàn)略目標(biāo)，提供定制化解決方案。
Build strong relationships with major clients by deeply understanding their business needs and strategic goals, providing customized solutions.

· 戰(zhàn)略銷售計劃制定：根據(jù)客戶需求和市場動態(tài)，制定并實施針對大客戶的戰(zhàn)略銷售計劃，推動銷售增長。
Develop and implement strategic sales plans tailored to major clients' needs and market dynamics, driving sales growth.

· 高層談判與溝通：參與與大客戶的高層談判，確保公司利益的最大化，同時滿足客戶需求。
Participate in high-level negotiations with major clients to maximize company interests while meeting client needs.

· 定期客戶回訪與滿意度調(diào)查：定期回訪大客戶，了解其滿意度，并根據(jù)反饋優(yōu)化服務(wù)內(nèi)容。
Regularly visit key accounts to assess their satisfaction and optimize services based on feedback.

· 內(nèi)部資源協(xié)調(diào)與管理：與公司內(nèi)部團(tuán)隊緊密合作，確保資源的最佳配置和客戶需求的快速響應(yīng)。
Coordinate and manage internal resources closely with company teams to ensure optimal resource allocation and quick response to client needs.

· 市場與競爭分析：持續(xù)關(guān)注市場變化和競爭對手動態(tài)，調(diào)整銷售策略，保持競爭優(yōu)勢。
Continuously monitor market changes and competitor activities, adjusting sales strategies to maintain a competitive advantage.

· 業(yè)務(wù)拓展與機(jī)會識別：通過分析客戶數(shù)據(jù)，識別潛在的業(yè)務(wù)拓展機(jī)會，推動與客戶的深度合作。
Identify potential business development opportunities by analyzing client data, driving deeper cooperation with clients.

職位要求 (Requirements):

· 教育背景：大學(xué)本科及以上學(xué)歷，市場營銷、商務(wù)管理或相關(guān)專業(yè)優(yōu)先。
Education: Bachelor’s degree or higher, preferably in Marketing, Business Management, or a related field.

· 工作經(jīng)驗：具備5年以上大客戶管理經(jīng)驗，并有顯著的銷售記錄。
Experience: At least 5 years of experience in managing major accounts with a proven sales record.

· 技能要求：卓越的戰(zhàn)略思維與溝通技巧，具備出色的談判能力和業(yè)務(wù)拓展規(guī)劃能力。熟悉CRM系統(tǒng)及高級分析工具。
Skills: Excellent strategic thinking and communication skills, with outstanding negotiation and business development planning abilities. Familiarity with CRM systems and advanced analytical tools.

· 個性特質(zhì)：目標(biāo)導(dǎo)向強(qiáng)，具備良好的團(tuán)隊合作和資源整合能力，能夠在壓力下保持高效。
Personal Traits: Strong goal orientation, excellent teamwork and resource integration abilities, with the capacity to remain efficient under pressure.

地點(diǎn)與出差 (Location & Travel):

· 出差要求：需要頻繁出差，并能在高壓環(huán)境下工作。
Travel Requirements: Frequent travel and the ability to work in a high-pressure environment.

· 地點(diǎn)靈活性：能夠根據(jù)業(yè)務(wù)需求靈活調(diào)整工作地點(diǎn)。
Location Flexibility: Ability to adjust work location flexibly based on business needs.