更新于 今天

捷豹路虎經(jīng)銷商技術支持工程師

1.5萬-1.7萬
  • 上海浦東新區(qū)
  • 3-5年
  • 大專
  • 全職
  • 招1人

職位描述

崗位名稱:經(jīng)銷商技術支持工程師(1名)

崗位職責:

? 為捷豹路虎授權經(jīng)銷商提供維修技術支持,幫助經(jīng)銷商診斷疑難技術問題

? 跟進技術支持案件,確保案件得到及時響應和及時解決

? 按需和相關部門聯(lián)系,確保案件得到進一步支持

? 識別經(jīng)銷商技術薄弱點,并給與輔導或協(xié)助培訓部門開展專項培訓

? 批量性問題信息收集,并輔助問題定義,調(diào)查及解決,促進產(chǎn)品改進

? 車輛總成件/大件保修預授權,確??偝杉?大件的更換是合理的

? 診斷工具問題的支持

任職資質(zhì):

? 大專以上學歷,汽車相關專業(yè);

? 3年以上汽車主機廠/豪華汽車品牌經(jīng)銷商售后維修工作背景,熟悉捷豹路虎產(chǎn)品優(yōu)先;

? 熟悉售后技術支持,保修,經(jīng)銷商運營等相關業(yè)務;

? 良好的語言溝通能力和文字表述能力,擁有一定的英文讀寫能力;

? 熟練使用MS Outlook \ Excel \ Word \ PPT辦公軟件,熟練掌握excel數(shù)據(jù)分析技能,以及制作高質(zhì)量PPT演示報告的技能;

? 具有良好的流程建立、流程改善的意識和能力;

富有責任感,并能專注日常工作;

工作地點

外高橋保稅區(qū)南(地鐵站)

職位發(fā)布者

葛女士/人事經(jīng)理

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公司Logo卡勒克斯汽車信息咨詢(上海)有限公司
Calex was formed in 1997. Its primary focus is to manage and deliver innovative learning and Bodyshop programmes for Automotive manufacturers in the UK and overseas.In recent years, Calex has expanded and employs dedicated training personnel within Jaguar, Land Rover, Volvo, Peugeot Citro?n and London Taxi Company. Other current clients include emergency response and rescue services, UPS, Arriva, Yazaki, and IMI. Through delivering and managing training programmes across the automotive and retail sectors, Calex can bring a wealth of experience and innovation from learning programmes delivered across the globe. Calex has an excellent relationship with the British Council and works closely with this trusted and influential organisation wherever possible. The British Council are specialists in supporting vocational learning programmes and have facilities located in over 110 countries around the globe. Calex recognises the importance of cultural awareness and is able, through its partners, to deliver quality focused local learning programmes designed around the individual clients needs.
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