In short, this role is Hotel Operation+Sales & Marketing + Community Building rolled into one.
簡(jiǎn)而言之,這個(gè)職位集酒店運(yùn)營(yíng)、銷售與營(yíng)銷、社區(qū)建設(shè)于一身。
Stey’s assistant community manager is the #2 of the property in charge, he/she works closely with Community Manager to ensure the smooth operation of the property. This role will not only have the responsibility to make sure things are in order on a day to day basis (operation) , but equally important, Assistant Community Manager is committed at fostering the vibrancy of the community (community building) , as well as promoting the project to potential customers (sales&marketing).
Stey 的助理社區(qū)經(jīng)理是酒店的 2 號(hào)負(fù)責(zé)人,他/她與社區(qū)經(jīng)理密切合作,確保酒店的順利運(yùn)營(yíng)。助理社區(qū)經(jīng)理的職責(zé)不僅是確保日常工作(運(yùn)營(yíng))的井然有序,同樣重要的是,他/她還要致力于促進(jìn)社區(qū)的活力(社區(qū)建設(shè)),并向潛在客戶推廣項(xiàng)目(銷售和營(yíng)銷)。
Here are the major responsibilities,
以下是崗位主要職責(zé)
Oversee smooth and personalized hospitality is provided to Steyers by community associates
監(jiān)督社區(qū)員工為長(zhǎng)租客戶提供順暢和個(gè)性化的接待服務(wù)
Train junior team members, so that they can one day be as proficient at
their job as you are.
培訓(xùn)團(tuán)隊(duì)成員,讓他們有朝一日能像你一樣精通本職工作。
Build a close relationship with Steyers, this is achieved by knowing
what they like and don’t like, their pet peeves, so that they feel understood
and pampered.
與長(zhǎng)租客戶建立密切的關(guān)系,通過了解他們喜歡什么、不喜歡什么、最討厭什么等方面,從而讓他們感到被理解和寵愛。
Work with community manager to host different events, for the goal of
enriching Steyer’s social experience with us and their attachment to the
community.
與社區(qū)經(jīng)理合作舉辦各種社區(qū)活動(dòng),目的是豐富長(zhǎng)租客戶與我們的社交體驗(yàn),增強(qiáng)他們對(duì)社區(qū)的歸屬感。
Actively promoting the community to external parties whether it is an
individuals or a company, in order to attract new Steyers as either long term
tenants or hotel guests.
積極對(duì)外宣傳社區(qū),無論是個(gè)人還是公司,以吸引新的長(zhǎng)期租戶或酒店客人為目的。
Contribute to the social media contents posted by Stey, such as providing materials for Wechat, Weibo and *********.
為 Stey 發(fā)布的社交媒體內(nèi)容提供素材,如為微信、微博和 ********* 提供素材。
Actively observe and think during work, to help Stey improve.
在日常運(yùn)營(yíng)過程中能夠積極的思考,為更好的運(yùn)營(yíng)我們的社區(qū)提出想法和建議。
What are the requirements to get a job like this?
這個(gè)崗位有什么要求?
You have worked in hospitality industry with a customer-facing job for at least 3
years+.
您在酒店業(yè)從事前臺(tái)主管的工作至少 3 年以上。
Extraordinary interpersonal skill and great personality,
非凡的人際交往能力和出色的個(gè)性。
Ability to communicate in English with a lot of confidence , we value verbal communication skill much more than how proficient your grammar is.
能夠自信地用英語(yǔ)交流,我們更看重英文口頭交流能力,而不是讀寫的熟練程度。
Ability to communicate in Cantonese with a lot of confidence
能夠流利的使用粵語(yǔ)交流
Enjoy being around with people, and have a genuine interest in learning more about them.
享受與客戶相處的樂趣,并真正有興趣了解客戶
Possess curiosity to all things unfamiliar, always keen to grow yourself both professionally and personally.
對(duì)所有不熟悉的事情都有好奇心,總是熱衷于在職業(yè)和個(gè)人方面的成長(zhǎng)。
工作地點(diǎn):Stey SZE QH / Stey深圳前海
深圳 - 龍華
深圳市恒基物業(yè)管理有限公司深圳 - 南山
深圳 - 寶安
深圳 - 寶安
深圳市深智運(yùn)營(yíng)有限公司深圳 - 龍華
深圳 - 福田