工作摘要/目的Job Summary / Purpose
- Leverage database marketing to influence End-User/Patient/Consumers’ at the various stages of their patient life cycle. Impact consumers’ attitude and behaviour during awareness, consideration, usage and repeat purchase to fulfill marketing objective from trial to retention
- Marketing activities roll-out plan and other product communication Online marketing activities roll-out plan and other product communication
主要職責/責任Essential Duties / Responsibilities
- Lead and drive consumer campaign strategy and toolbox development together with global Marketing, local IC marketing and Consumer CARE team in line with CVI
- Online marketing activities roll-out plan and other product communication
- Potentially manage local end-User communities, networks and social media where relevant and develop CRM program & offline event accordingly.
- Establish and manage ongoing effective internal communication (sales, marketing, RA, GA and Commercial teams) to ensure coherence in our approach to consumers (End-Users)
任職資格Job Qualifications
- Bachelor's degree or equivalent
- 3+ years of experience operation management, and delivering results in CRM and Program Management role
- Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Experience interpreting data and making business recommendations
- Data warehouse data mining skills
- CRM marketing or club relationship management experience
- It’s preferred to have experience in consumer goods/FMCG/infant baby goods or chronic care medical device industries
- Strong verbal and written communication skills
- Fluent in English and Chinese
崗位勝任力Competencies – apart from global competencies
- Proven track record of implementing successful digital marketing and consumer campaigns using multiple channels (direct marketing, medical marketing, telemarketing, web, social media etc.)
- Strong process and numerical skills with an analytical approach to marketing and an ability to identify and act on trends and insights. Knowledge of segmentation driven by data mining.
- An expert at managing multiple, complex projects across different stakeholders and moving these projects forward by getting timely consensus and/or differences resolved
- Good communicator, willingness to share knowledge and able to get buy-in quickly
- Independent thinker and a good team player, with abilities to convince stakeholders cross-functionally and change management. Able to work independently to achieve this.
- Good English (Written and Spoken) is a must