1. General Purpose & Scope of the Job Position The role of Account Specialist / Account Manager in the team of Plastics, Industrial Solutions, a senior sales role in the team with wider industry knowledge of products & market. Drive the creation of New Business opportunities (projects pipelines) and focus on market development of chemical materials for new energy vehicles, batteries and composites related to provide appropriate service and solutions for strategic customers to meet “operational customers’ needs”, at the same time, incubating and developing new sales opportunities to boost sales growth and profitability, and able to design and proactively implement a sales project for the valuable customers. The position acts as a player role in expanding business by increasing sales value & profit through value selling and the marketing distribution concept.
2. Key Responsibilities & Deliverables
* Developing and sustaining solid relationships with key customers.
* Acting as the main point of contact between key customers and internal resources.
* Able to develop relationships at all levels of customer organization.
* Developing in-depth understanding of key customers, their objectives and their position in the market and industry
* Using thorough understanding of key customers' needs and requirements to deliver customized solutions that will help them grow their businesses.
* Negotiate contracts with key customers and meet established deadlines for the fulfillment of each customer's long-term goals.
* Addressing and resolving key customers’ complaints.
* Interact with other region and BU.