Responsibilities:
1. Coordinates and manages delivery of multiple project initiatives to clients.
2. Ensures and delivers overall project quality and timelines on a profitable basis.
3. Ensures ongoing projects process capability and manages any changes required to meet or exceed clients’ expectations.
4. Manage both internal and external resources, as well as cross-functional teams working on the projects.
5. Drive quality and consistency through implementation of best practices. Troubleshoot and investigate any localization issues, and work closely with project team members to resolve the issues that arise between internal stakeholders and partners/suppliers.
6. Train suppliers to ensure the highest quality of user experience for localization content.
7. Work with vendor management team to ensure utilization of the most cost-effective resources to meet client expected quality standards.
8. Build and maintain relationships with key internal and external stakeholders and suppliers to understand localization requirements and implement them in the localization workflows.
9. Manage projects translation assets including contents, translation memories, term base, glossaries, etc.
10. Support business development team communicating with potential clients and collecting localization requirements.