1. Triage new issues as reported from the factory and station DRIs

2. Determine impact, timeline, and current troubleshooting steps

3. Retrieve logs from vendor, and perform first review, looking for known issues or incorrect usage of APIs

4. Escalate to MIX & HSIO resources in Shanghai & CPTO with initial findings

5. As needed/directed, fully investigate reported issue, driving the issue/bug to

6. completion, which may include code changes and pull-requests back into the main MIX or HSIO code bases

7. Travel to vendor or factory sites as needed for high urgency debug

8. Able to collect initial issue information and logs, perform initial triage of issue, promptly escalate to FW team, and if needed drive issue to resolution

Technical Requirements

1. 5+ years software experience with C, Objective C, & Python

2. Hands on experience with lab test equipment to debug difficult/intermittent hardware issues

3. Ability to read a schematic for HW connections

4. Strong desire to dive deep into system level issues and drive problems to closure in a team-based environment with a proactive attitude

5. Clear communication in English & Chinese

工作內(nèi)容

1. 根據(jù)工廠和站點(diǎn)dri的報告對新問題進(jìn)行分類，確定影響、時間表和當(dāng)前故障排

除步驟

2. 從供應(yīng)商那里獲取日志，并執(zhí)行第一次審查，尋找已知問題或api的錯誤使用

3. 根據(jù)初步調(diào)查結(jié)果向上海MIX & HSIO資源和CPTO匯報

4. 根據(jù)需要/指示，全面調(diào)查報告的問題，推動問題/bug解決完成，其中可能包括

代碼更改和將請求拉回主MIX或HSIO代碼庫

5. 根據(jù)需要出差到供應(yīng)商或工廠現(xiàn)場進(jìn)行緊急調(diào)試

6. 能夠收集最初的問題信息和日志，對問題進(jìn)行初步分類，及時上報給FW團(tuán)隊，

并在必要時推動問題的解決

技術(shù)要求

1. 2年以上C, Python軟件開發(fā)經(jīng)驗，會Objective C是加分項

2. 具有實驗室測試設(shè)備調(diào)試?yán)щy/間歇性硬件問題的經(jīng)驗

3. 能夠閱讀硬件連接原理圖

4. 強(qiáng)烈渴望深入研究系統(tǒng)層面的問題，并以積極主動的態(tài)度在團(tuán)隊環(huán)境中解決問題

5. 良好的中英文溝通能力